Shipping policy

Shipping Policy

• We offer FREE SHIPPING for all Prepaid orders purchased on https://grooveslifestyle.com/.
• Each order can be shipped only to a single address, specified at the time of payment.
• We make our best effort to ship each item within 48 hours, but delays may occur due to festivals, holidays, or lockdowns.
• All orders are shipped from our warehouse, and delivery takes 5 to 10 business days, depending on your location.
• Orders are processed from Monday to Saturday; Sunday orders are processed the next business day.
• To ensure swift and safe delivery, we use trusted courier partners.
• You'll receive a shipping confirmation with your tracking ID once the product is dispatched.
• All orders are shipped with an invoice. For missing invoices, contact us at support@grooveslifestyle.com.
• If your order arrives damaged or wrong, write to us at support@grooveslifestyle.com within 24 hours.
• If you suspect tampering or damage, refuse delivery and contact us at support@grooveslifestyle.com with your order ID.